RepairHub Service Ecosystem

A trusted marketplace connecting customers with verified service professionals.

Customers book and pay through RepairHub. Certified technicians, engineers and skilled teams receive matched jobs, complete work, build ratings and receive protected payouts.

Uber-style service workflow

Simple for customers. Controlled and transparent for professionals.

1

Customer books

Service, address, date, evidence and priority are recorded.

2

RepairHub validates

Scope, price, call-out and customer details are checked.

3

Best professionals matched

Skills, verification, area, rating and availability determine job offers.

4

Provider accepts

The first eligible provider or team accepts within the offer window.

5

OTP check-in

Arrival and work commencement are recorded.

6

Work and evidence

Diagnosis, materials, progress and completion evidence are uploaded.

7

Customer rates

Only completed platform jobs can receive verified ratings.

8

Provider paid

Payout is released after quality review and dispute hold.

Professional verification

  • Identity and address documents
  • Skill certificates and experience
  • Guarantor identity and consent
  • Two professional references
  • ReliableWorkforce training records
  • Background and quality review

Marketplace controls

  • Skills and distance-based job matching
  • Online/offline availability
  • Job acceptance windows
  • OTP or QR site check-in
  • Platform messaging and payment
  • Verified ratings and performance scores

Teams and businesses

  • Team owner and supervisor roles
  • Verified member identities
  • Internal job allocation
  • Team ratings and completion performance
  • Business bank and compliance records
  • Multi-trade service coverage

Skills pipeline

Need training or certification?

RepairHub professionals can gain practical skills, training and certification through ReliableWorkforce.ng before or during their provider journey.

Explore ReliableWorkforce